Your personal information is what we value most. This page provides a fully transparent overview of how bagi99 collects, uses, and protects your data.
Last updated: January 2026We follow six core principles to protect your privacy. These are not just words — they are reflected in everything we do every day.
All your information is protected with 256-bit SSL encryption. No third party can access this data.
We never sell or rent your personal information to third parties. This is our unwavering commitment.
Only authorized personnel may access your data for specified purposes. All access is logged.
You can request deletion of your account and data at any time. We will complete the process within the designated timeframe.
In the event of a data security breach, we will notify you within the timeframe required by law.
Our privacy policy is written in plain language so you can easily understand what happens to your information.
bagi99 A trusted online gaming platform for users in Bangladesh. We understand how valuable your personal information is to you, which is why our Privacy Policy is built on complete transparency — no complicated legal jargon, just plain and simple English.
This privacy policy describes how bagi99 What information is collected, why it is collected, how it is used, and how it is kept secure. This page gives you confidence that your information is in the right hands.
By registering with or using bagi99, you are agreeing to this privacy policy. Please read the full policy carefully before proceeding.
bagi99 Various types of information are collected to improve your platform experience and ensure a safe environment. See the table below for details:
| Type of information | Example | How information is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration and verification |
| Contact information | Mobile number, email address | At the time of account creation |
| Financial information | Mobile Banking/Nagad/Rocket number, transaction history | For deposit and withdrawal processing |
| Device information | IP address, browser, operating system | Automatically (Cookies/Logs) |
| Gaming activity | Betting history, wins/losses, session duration | During platform use |
| Communication records | Live chat and email support messages | Support Contact Hours |
Important: We only collect information that is necessary. Collecting irrelevant or excessive data goes against our policy.
bagi99There are specific and legitimate reasons for collecting information. We never collect data for unnecessary purposes. The main reasons are:
Under the bagi99 privacy policy, your information is used solely for the purposes stated above. If it is ever used for any other purpose, you will be notified in advance.
Information we collect bagi99 In defined ways. The use of each piece of information is strictly controlled:
You are in control: You can opt out of marketing communications at any time. Simply let our support team know.
bagi99 Your information is never sold. However, in limited circumstances, data may be shared with trusted parties for legal compliance or service operations:
Our policy: Before sharing any data with a third party, we ensure they also comply with appropriate data protection standards. Safeguarding your information is our responsibility.
bagi99 Cookies and similar technologies are used on the website and app to help improve your browsing experience.
You can manage cookies through the settings in most browsers. However, disabling cookies may limit some features of the platform.
bagi99 Your information is not retained longer than necessary. However, certain data must be kept for a specified period for legal reasons:
| Type of information | Retention period |
|---|---|
| Core account information | For the duration the account is active + 5 years |
| Financial transaction records | 7 Years (Legal Obligation) |
| Communication records | 3 Years |
| Cookie and session data | 30 Days to 1 Year |
| Identity verification documents | 5 years after account closure |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
bagi99You have a number of important rights under the privacy policy. You can contact us at any time to exercise these rights:
You can request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your information under certain conditions.
In certain cases, you can request that the use of your information be restricted.
You can receive your data in a machine-readable format.
You may object to the processing of your information for specific purposes.
bagi99 Not for users under 18. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor has used our platform, the account will be immediately closed and all collected data will be deleted.
If parents believe their child has been using bagi99, please notify our support team immediately. We will take prompt action.
Age verification: Age verification is mandatory during the bagi99 registration process. Additional documentation may be requested in any suspicious case.
bagi99 We reserve the right to update or modify this Privacy Policy, in whole or in part, at any time. When changes are made:
We encourage you to visit this page periodically so you stay informed about our latest policy.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team aims to respond within 48 hours.
Protecting your information is our highest priority. bagi99 Always here for you — for a safe and enjoyable gaming experience.
Response time: Standard requests are handled within 48 hours; urgent matters are addressed within 24 hours.